Practical guides for creative teams

What do you want
to get done?

Start with the problem in front of you.
Find a path, see it in action, and try it for yourself.

Stuck on something?

All common questions

Find your next step

73 guides available · 5 planned

Getting started

How to set up your workspace

Name your organization, then find the settings an owner sets first in each workspace.

01:59 video · Written walkthrough

Getting started

Try a full client review on a sample image

Practice your first YetOnePro workflow: upload a sample image, leave visual feedback, and share it with a client for review.

03:04 video · Written walkthrough

Getting started

Require file details at upload

Create required metadata fields so teammates fill them in when uploading, with no chasing afterwards.

02:24 video · Written walkthrough

Getting started

See which cut of another asset matches yours

The Duplicates tab names the cut of the other asset that matched, such as its Vertical 9:16, and which of your own cuts it matched.

01:41 video · Written walkthrough

Getting started

Is an image large enough?

Compare its pixel width and height with what your layout needs.

01:45 video · Written walkthrough

Getting started

How to add seats or storage

See how many seats and how much storage you use, and where to add more.

01:43 video · Written walkthrough

Review & revise

Find files that were shared with you earlier

For clients: see every file you’ve opened from a share email in Shared with me, with who sent it and what you can do with it.

01:13 video · Written walkthrough

Review & revise

Download the files you received

For clients: download a shared asset with Download and Original, or a delivered asset in a client portal with Source file.

01:29 video · Written walkthrough

Review & revise

Review work from your phone

For clients: review a studio’s work on your phone. Open the review from the email, pin a comment on the image, give your decision and submit.

01:34 video · Written walkthrough

Review & revise

Show exactly where an image needs changing

Outline the part of an image to change with a rectangle or a freehand line, leave a note, and open each comment later to see its area.

01:50 video · Written walkthrough

Review & revise

Mention a teammate in a file comment

Hand a task to a teammate with an @mention in a comment, and see when they get a notification and an email.

01:41 video · Written walkthrough

Deliver the work

Share an asset with clients

Share an asset with a client who has no account: pick a preset, send an invite, and see what the client sees.

03:44 video · Written walkthrough

Start a project

Turn a client request into a project

Review an incoming client request, approve it, and get a project and an up-to-date contact in one step.

03:11 video · Written walkthrough

Start a project

Collect a client brief with an intake form

Build an intake form from a template, publish the link, and receive the client’s verified brief in your Requests inbox.

03:47 video · Written walkthrough

Start a project

Send a brief to your creative team

For clients: send a brief through your studio’s request form. Answer the questions, add one file per upload field, and confirm your email.

01:29 video · Written walkthrough

Deliver the work

See who has access, and take it back

Use the Sharing page to see every asset you’ve shared outside your team, change an expiry, and remove one person or a whole company.

02:30 video · Written walkthrough

Start a project

Keep your client contacts in one place

Create a client company, add the people behind it, and see everything you share with them on one company page.

03:53 video · Written walkthrough

Review & revise

Find what needs your attention

Use the Activity filters Unread, Mentioned and Not opened yet to find assets with new comments, mentions of you, and assets you haven’t looked at.

02:10 video · Written walkthrough

Keep deliveries on track

See what you need to deliver this week

Use the calendar’s Plan mode to see your deliverables, the reviews waiting on you and overdue work, in one pass.

02:02 video · Written walkthrough

Deliver the work

Give your client one portal for project files

Create a password-protected client portal from a project. Finished deliverables go in on their own, and the link stays the same.

02:25 video · Written walkthrough

Coming next

Guides we’re still writing. They’ll open here once published.

Start a project

How to create a creative intake form

Get the brief, source files, and expectations before the first round of work.

Planned guideNot published yet

Deliver the work

How to organize client asset delivery

Hand over the right files, in the right formats, without another email thread.

Planned guideNot published yet

Review & revise

How to track creative revisions

Keep the conversation attached to the version that started it.

Planned guideNot published yet

Start a project

How to collect source files from a client

Bring logos, references, and footage into one place before production starts.

Planned guideNot published yet

Deliver the work

How to share work without exposing other projects

Choose the audience first. Then check exactly what they can see.

Planned guideNot published yet